Internal vs. External Metrics: Why what data you show your board doesn’t help you manage your business

Metrics, Analytics, Data – it’s the backbone of any tech company these days.  We don’t debate anymore about the importance of defining, measuring, and optimizing metrics.  I know this because of the warm reception I get when people find out I’m a data nut.  🙂

I love all the questions that I feel are solvable – “how do I know we have enough data to rely upon”?  What should … Read more